CipherLab Service Advantage
The original factory promised comprehensive warranty
Avoid no expected maintenance cost of security
To ensure that you choose and buy products even if the damage caused by accident, can enjoy the excellent technical support and maintenance support.Accidental damage or loss of natural, all can accept the receipt.CipherLab has all warranty service to meet your diversified demand.Our mission is to give full play to the service efficiency, let you don't need to pay the additional maintenance cost, also can enjoy more perfect after-sales service guarantee.
Multi-year warranty plan
Whether you are choosing standard warranty, extended warranty, warranty or comprehensive service plan, CipherLab provide the longest five years after warranty service.Can put forward, and before the expiration of the standard warranty purchased the extension of 3 years or 5 years warranty, let more secure equipment assets.
Reduce maintenance turnaround time
Choose CipherLab comprehensive warranty service, the damaged products will be in the most efficient way to repair and transport, can greatly reduce the cost of shutdown caused by equipment repairing, let the enterprise operating as usual, no worries.
High value added service
Product repairing Yu Baogu period, but at the same time enjoy free firmware upgrade services.Through to the firmware upgrade, equipment in addition to improve efficiency and reliability, also can ensure the normal operation of equipment in the latest and the state.
The RMA real-time feedback network platform
CipherLab provide customers real-time feedback network platform, during the period of warranty, through real-time feedback network platform anytime and anywhere can convenient repairing maintenance requirements and control of the situation are put forward.
To reduce the total cost of the asset servicing period
CipherLab provide reliable and fast service to shorten caused by repairing during downtime and ensure the quality, avoid the company losses.Choose the benefits of the comprehensive warranty package not only can enjoy real time immediately satisfied service, also can reduce the maintenance and replacement cost for a long time.
To ensure that you choose and buy products even if the damage caused by accident, can enjoy the excellent technical support and maintenance support.Accidental damage or loss of natural, all can accept the receipt.CipherLab has all warranty service to meet your diversified demand.Our mission is to give full play to the service efficiency, let you don't need to pay the additional maintenance cost, also can enjoy more perfect after-sales service guarantee.
Multi-year warranty plan
Whether you are choosing standard warranty, extended warranty, warranty or comprehensive service plan, CipherLab provide the longest five years after warranty service.Can put forward, and before the expiration of the standard warranty purchased the extension of 3 years or 5 years warranty, let more secure equipment assets.
Reduce maintenance turnaround time
Choose CipherLab comprehensive warranty service, the damaged products will be in the most efficient way to repair and transport, can greatly reduce the cost of shutdown caused by equipment repairing, let the enterprise operating as usual, no worries.
High value added service
Product repairing Yu Baogu period, but at the same time enjoy free firmware upgrade services.Through to the firmware upgrade, equipment in addition to improve efficiency and reliability, also can ensure the normal operation of equipment in the latest and the state.
The RMA real-time feedback network platform
CipherLab provide customers real-time feedback network platform, during the period of warranty, through real-time feedback network platform anytime and anywhere can convenient repairing maintenance requirements and control of the situation are put forward.
To reduce the total cost of the asset servicing period
CipherLab provide reliable and fast service to shorten caused by repairing during downtime and ensure the quality, avoid the company losses.Choose the benefits of the comprehensive warranty package not only can enjoy real time immediately satisfied service, also can reduce the maintenance and replacement cost for a long time.
| The standard warranty | Extended warranty | Comprehensive quality assurance | Extended warranty | |||
|---|---|---|---|---|---|---|
| During the period of | 1 - | The highest four-year | 3 - Five - |
Top 2 - - |
||
| Basic warranty | A hardware failure | v | v | v | v | |
| The normal use of wear | v | v | ||||
| Accidental damage | v | v | ||||
| All spare parts, manpower | v | v | v | v | ||
| The latest software update | v | v | v | v | ||
| Maintenance turnaround time and shipping charge | Maintenance days | 7, | 5, | 2, | 2, | |
| Send free shipment | receipt | v | v | |||
| Back to the | v | v | v | v | ||
